The Ochanti app lets you delete your account and your data at any time, directly from inside the app.
How to delete your account from the app
- Open Settings.
- Tap your profile bar at the top to open the "Account" page.
- At the bottom of the page choose "Delete account".
- Confirm by typing the requested confirmation word, then tap delete.
What is deleted
Once deletion succeeds, your data is permanently removed and cannot be recovered:
If you are the account owner
Your entire organisation account is deleted: all projects, workers, suppliers, materials, expenses, invoices and reports belonging to your organisation, as well as every supervisor account under you and your own account.
If you are a supervisor
Only your own login and your membership of the organisation are deleted, with no effect on the account owner's data.
The local copy of your data is also wiped from the device and you are signed out automatically, returning the app to its start screen.
Processing time
Deletion happens immediately on our servers once you confirm. If the connection to the server fails, your account and data are left untouched and you are shown an error — so that nothing is ever partially deleted.
Can't access the app?
If you cannot sign in to delete your account yourself, write to us from the email address linked to your account at support@ochanti.com with your deletion request, and we will carry it out on your behalf once we have verified your identity.
Contact us
For any question about account deletion: support@ochanti.com.